Welcome to Leiva Clothing Manufacturer Limited. These terms and conditions outline the rules and regulations for the use of our services and website. By placing an order or browsing our site, you agree to comply with and be bound by the following terms.
1. Orders & Customization
All products are made-to-order based on customer specifications. Clients must confirm all design details, sizes, colors, and packaging instructions before production begins. We are not responsible for errors once production has started.
2. Pricing & Payments
All prices are quoted in USD unless otherwise stated. Quotes are valid for 14 days. A deposit of 30–50% is required to initiate production. Full payment must be completed before shipment.
3. Minimum Order Quantity (MOQ)
Our MOQ may vary depending on the product type and customization level. Leiva reserves the right to adjust MOQs at any time based on fabric availability or production constraints.
4. Sample Policy
Sample development may incur charges. Sampling lead time typically ranges from 5–10 business days. Bulk production will only begin upon sample approval in writing.
5. Production Timeline
Estimated delivery times range from 15–35 business days after final approval, depending on order size and complexity. Delays caused by fabric shortages or external factors are not grounds for cancellation or penalties.
6. Quality Assurance
All goods are inspected following AQL standards. If a product defect is found, it must be reported within 7 days of receipt. We will repair, replace, or refund at our discretion.
7. Intellectual Property
Designs provided by the client remain their property. Leiva will not use or share client designs without written consent. We also respect copyright laws and will not reproduce trademarked content without proper licensing.
8. Cancellations & Refunds
Orders may be canceled only before production begins. Deposits are non-refundable once materials are sourced or production has started. Customized goods are not eligible for return unless defective.
9. Limitation of Liability
Leiva shall not be liable for indirect, incidental, or consequential damages arising from use or inability to use the product or service provided. Liability is limited to the value of the goods ordered.
10. Governing Law
These terms shall be governed by the laws of Hong Kong SAR. Any disputes shall be resolved in a court of competent jurisdiction in that region.
For any questions regarding these terms, please contact us at sales@leivaclothing.com.
📌 说明： 适用于低起订量、来图定制、样衣先行、国际客户合作的服装加工厂。 内容已包含关键条款：打样、知识产权、付款、退换、交货期、责任等。 可根据你网站的配色/字体微调
Privacy Notice
At Leiva Clothing Manufacturer Limited, we are committed to protecting your privacy and personal data. This Privacy Notice explains how we collect, use, and safeguard the information you provide when using our website or services.
1. Information We Collect
We may collect personal information including your name, email address, company name, phone number, shipping address, and design details when you:
Submit a contact form
Request a quotation or sample
Place an order
Subscribe to our newsletter
2. How We Use Your Information
Your data is used for the following purposes:
To respond to your inquiries and provide quotes
To process orders and deliver goods
To communicate important updates
To improve our website and services
3. Data Sharing
We do not sell or rent your personal data. We may share your information with trusted service providers (e.g. logistics companies or payment processors) strictly to fulfill your order. All third-party partners are required to respect your data privacy.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, loss, or misuse. Our website uses SSL encryption to protect online data transfers.
5. Cookies
Our website uses cookies to analyze traffic and enhance user experience. You can control cookie settings in your browser. By using our site, you consent to our cookie use.
6. Your Rights
You have the right to access, correct, or delete your personal data. To make a request, please email us at sales@leivaclothing.com.
7. Data Retention
We retain personal information only as long as necessary to fulfill orders, legal obligations, or business purposes. Unused contact data may be deleted after 24 months of inactivity.
8. Changes to This Notice
We may update this Privacy Notice periodically. The latest version will always be posted on this page with the revision date.
Last updated: June 20, 2025
If you have any questions about this Privacy Notice or how we handle your data, please contact us at sales@lowmoqclothing.com.
